More Better Faster – Thoughts on collecting ideas for improvement with #morebetterfaster

There are a LOT of really good ideas out there focused on personal and organizational performance improvement. Some are thoughts about coaching other people or ideas around the concept of flow. There are many different collections of ideas about what best performers do differently such as these ideas from Dan Rockwell along with many other good thinkers.

There are instructional videos on a wide variety of personal improvement approaches and so many other resources. There are great videos on motivating people and generating teamwork and performance improvement like the TedX ones as well as YouTube.

So, I thought that I would start a hashtag collection using

#morebetterfaster

and twitter to see if we might generate a useful collection of ideas, articles, themes, tools, etc. Want to contribute?

square wheels lego image by scott simmerman

Feel free to pop in some twitter ideas with the hashtag, #morebetterfaster, and let’s see if we can make something useful.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

Nobody Ever Washes a Rental Car – Ownership and Herding Cats

Nobody ever washes a rental car is a phrase I have been using in workshops and in my writings since the mid-80s to describe the basic issues around ownership involvement and engagement. The basic concept is simple: people do not take care of things very well unless they have a feeling of ownership about them.

The reason I bring this up is funny, in a way. I had written a chapter for a to-be-published book and the editor makes the change giving the attribution of this quite to someone who published an article in 2002. That was a bit insulting, actually, that she made the change without asking me. Just Do It is not always a good strategy when making changes to someone else’s hard work. Plus, she also added the comment that the phrase was actually “in dispute.”

Seriously? Of course, someone in a workshop will pipe up something like, “I washed one once” when referring to their own car-renting experiences, but under a followup question, they also admit that they did it because they totally trashed the car and were worried that the rental agency would fine them or something, or that their spouse was so appalled by the awfulness of the exterior that he or she would not get into that car!

The explanation actually reinforces my point precisely. People do NOT take very good care of things they do not own. The reality is that some people might actually wash a rental car, but they sure don’t take good care of them. It reminds me of the old joke:

What goes faster than any police car, handles speed bumps and potholes like a Humvee, corners faster with more screeching tires than a drifting WMV, and can crash through small trees and bushes like a tank?

Give up? It’s a Rental Car!!

If you have ever owned a house you rented, you will know precisely what I mean. Or, if you ever lent someone some of your tools or a book, you may come to understand that the ownership has just been functionally transferred…

“But Scott,” you might say, “You write on issues of people and performance, about organizational improvement. What is this “rental car” stuff?”

Simply put, you cannot expect the people to support you to buy into ideas for improvement and change unless they have some ownership involvement in generating those ideas or in putting together an implementation plan. It might look something like this:

square wheels image by Scott Simmerman

On the left, we have typical organizational reality – leader pulling and people pushing and not much alignment, engagement or communications.

On the right, we have people actively involved in making improvements to the situation, with the obvious support of the manager and others. Taking time to be involved generates engagement, can help to implement better processes, and can generate peer support and even more organizational successes down the road.

Lastly, let me end with the line-art illustration we first used in 1993 to illustrate this concept. The cartoon is actually named, Nobody ever washes a rental car, and it addresses one other issue of successfully implementing change and improvement. It looks like this:

square wheels image by scott simmerman

In this case, you might consider that the wagon is now  beginning to roll downhill faster than the wagon puller finds comfortable. When people feel pushed, they generally push back and resist the change. It is ownership, again, but in a situation reverse to the above. Managers can also resist changes and ideas brought to them from the teams. It is a natural thing for those who are facilitating change and innovation.

If you are interested, we sell a simple and straightforward toolkit for impacting employee ownership:

square wheels image toolkit

Leadership is not a simple thing. So, Heads up! Engage them where you can.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

You can find some powerful tools for impacting corporate teambuilding and improving organizational performance at our website, featuring The Search for The Lost Dutchman’s Gold Mine and our Square Wheels tools:

teambuidlng products by scott simmerman

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

Simple thoughts on Rewards and Performance

I thought to weigh in here with a few thoughts on reinforcement and performance. I am going to keep things really simple and straightforward and try to address a few misconceptions.

As background, a doctorate in behavioral neuropsychology and many years of working on animal behavior and rewards, plus 10 years of doing “behavioral consulting for organizational performance kinds of things,” both external and internal with small and big organizations. Add to that about 40 years of reflecting on organizational cultures and performance.

I view the issue in a very simple way: square wheels lego by scott simmerman

Simple Thoughts:

  • That which gets rewarded gets repeated.
  • Behavior is modified with things that are perceived as rewarding, be they rewards or simply feedback related to behavior.
  • Immediate rewards are far more effective than delayed rewards.
  • Most performance feedback is delayed and relatively ineffective – see these 3 posts (articlearticlearticle)
  • Contingent rewards are those that can be directly related back to behavior by the performer.
  • Extrinsic rewards are ineffective for most people in the workforce. What is an effective extrinsic reward varies greatly among individuals.
  • Punishment generates a wide variety of unanticipated (but expected) negative behaviors (including sabotage)
  • Like Punishment, extrinsic rewards can generate all kinds of unanticipated and negative behaviors among the body of the workforce, sometimes called Superstitious Behavior.
  • Negative Reinforcement is the removal of a negative stimulus — it is NOT at all the same as Punishment. (You behave and I get off your back is a negative reinforcement situation. You behave and I get on your back is punishment.)
  • The existence of other people in the workplace tends to complicate the simplicity – peer support is very powerful and maybe the most powerful reward system in place in the workplace.

People sometimes perform in the hopes that they will get recognized by the boss. In so many situations, that is superstitious behavior, like blowing on dice before throwing them or saying some kind of “okay baby” kind of verbalization which you link to the behavior.

What we know from 50 years of research is that intrinsic rewards are much more effective than any possible extrinsic ones. People do things mostly for their own reasons and all we can do is impact those things in some modest ways — they behave because of their values and expectations more than rewards, for the most part. We even know that small rewards are much better than large ones if they are extrinsic.

In so many workplaces, things are so bad that some managers think an annual appraisal of performance might be an effective motivator of specific desired behavior on a daily basis.

We also know that such formal appraisals rarely change actual performance; what is effective is the goal setting for the self-attainment of the individual and the issues around clarifying expectations and generating alignment to shared goals.

A post today shared the tweet that recognition should happen with 24 hours of someone accomplishing something. Sure, that is better than none or something a week later, but even 24 hours is not very good. Imagine learning to play the piano if you could not hear the notes for even 2 minutes!

Yes, something is better than nothing, but delayed reinforcement is hardly effective in any real sense, at least to reward some specific behavioral result.

What can happen is that people imagine that they will get some management or peer recognition, and that predicted result can be modestly rewarding. When that does NOT occur, though, expectations are reduced and the next occurrence will have less effect.

Far better than an extrinsic reward system is a solidly designed and implemented performance feedback system. Take a look at the simple feedback analysis that should generate some ideas about possible changes in performance management in the workplace. Changing the actual feedback in an effective way is a wonderful motivator for self-improvement and change.

Some Simple Ways to Motivate:

  • Involve and engage them in team-based organizational improvement initiatives or innovation initiatives where they have no fear of failure and get regular positive attention from the management team as well as each other.
  • Allow people to get actively involved and develop a sense of ownership in some aspect of their work that is important to them.
  • Be careful of not telling too much, Few people like to be told what to do – give them some framework and ask them for how to best approach things. Coach more than manage / manipulate. Nobody ever washes a rental car. Do things with them more than to them. People resist when pushed.
  • Clarify their roles and align them to shared goals and visions and help them to have clear expectations as to what is desired and feedback about how well they do on a constant basis.
  • Make them feel as if they are valued contributors to the work effort and have a positive impact on group results. Remember that 50% of the people in any workgroup will be above the group average but that 50% will also be below that average; note that ALL people contribute to results.
  • Look for ways to allow individual growth and skill improvement. People like to improve their competencies and performance. Support personal growth and allow for differences.

None of this is rocket science. Remember that YOU probably got promoted to management because you responded well to extrinsic motivators, which is the most common way organizations structure work environments. But also remember that not everyone likes extrinsic rewards in the same way. Extrinsic rewards are most likely NOT motivating many of those people in the lower half of the workgroup. (See more on extrinsic motivation here and here.)

These are my thoughts on the issues around motivating people and improving workplace performance results. Results differ based on any number of factors, but these are the basics. I hope that you got ONE good idea from going through these learning points.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

We sell a variety of simple Square Wheels® tools for improving engagement and communications.  Square Wheels Icebreaker is simple to use

 

Poem on Team Innovation and Motivation

Most of the time, I blog up my poems (and posters and quips) on my other blog, www.poemsontheworkplace.com. But, I thought to pop two up about motivation in here, since they impact on a lot of organizational realities of people and performance and to demonstrate my poetic genius. (grin)

My hat is off to the cat in the hat guy, who serves as a positive inspiration to a lot of us who don’t get iambic pentathlon and that other allegorical alliteration allusion stuff. Just keeping it simple and fun here, folks…

So here goes:

Square wheels image in LEGO by Scott Simmermanand, one of my favorites about the perceptions surrounding management and leadership:

square wheels poem by Scott Simmerman

If you are looking for some really easy to use tools to improve your communications, check out this $20 toolkit using the Square Wheels One image:

Square Wheels image Icebreaker icon

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

National Employee UN-Appreciation DAY needed

This will be a short post and one focused on something I see as a pretty important issue.

Today was apparently a National Day for employee appreciation here in the US, and maybe elswewhere. To some, that might sound like a really good idea.  But I look at a large body of data that basically supports the idea that a lot of workplaces are not all that great for engagement and motivation. 

So, the idea is that it is a good thing that we should spend ONE day and appreciate workers? One day of 220? 

poster of making every day a day of appreciating employees

In my way of thinking, maybe we need to spend ONE day when we do NOT appreciate employees, just to do something different. Every other day, we should go out of our way to recognize those people who choose to do more than that required of them, to those people who show inititive and develop ideas for improvement.

Ya think?

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels are a trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

 

 

The Workplace and the Work – Thoughts on the 8-hour day

I’ve posted up a number of things about the workplace over the years, and also about a lot of the current-day issues of over-connectedness and the average 72-hour workweek of many managers.

This is reflected in this article from last year – Working while Not Working – The Problem of Overconnectedness – which shared a bunch of statistics and issues and data.

I came across another interesting site that I thought to share, one that focused on general thinking about The Workweek and that shared some interesting thoughts on our assumptions.

Why do we have 8 hour work days in the first place?

How do we spend out time? This image is from the article by Leo Widrich:

image of hours in a day

Widrich writes with the idea that workers or managers somehow have a choice about their workweek. Maybe that is true, but there is a LOT of data that suggests that the average worker is a LOT more connected and involved than that simple 8 or 9-hour workday.

Many of us own our own businesses, and my week is pretty much described as, “always.” I will respond to email on Saturday night at midnight and work 6 hours on a Sunday before turning on the TV and watching a movie while I write this blog. How can one even calculate how many hours a week I am connected in some manner to the business?

I DO like a lot of his recommendations, which I adaptively reproduce below. Read his original article for a lot more ideas:

The top 4 tips for improving your work day

I’ve started to make 4 distinct changes to implement the above research better. Here is what worked the best:

  • Manually increase the relevance of a task: Now, a lot of us still might struggle to find the focus, especially if no one set a deadline to it. Overriding your attention system, and adding your own deadline together with a reward has shown some of the most significant improvements for task completion. 
  • Split your day into 90 min window. Instead of looking at a 8, 6 or 10 hour work day, split it down and say you’ve got 4, 5 or however many 90 minute windows. That way you will be able to have 4 tasks that you can get done every day much more easily.
  • Plan your rest so you actually rest: “The fittest person is not the one who runs the fastest, but the one who has optimized their rest time.” Says Tony Schwartz. A lot of the time, we are so busy planning our work day, that we forget about “how” to rest. Plan beforehand what you will do your rest. Here are some ideas: Nap, read, meditate, get a snack.
  •  Zero notifications: One of the best ideas I’ve ever had was to follow Joel’s advice on Zero Notifications.  Having absolutely no counter on my phone or computer changing from 0 to 1 and always breaking my focus has been a huge help. If you haven’t tried this yet, try to turn off every digital element that could become an alert.

The comments to his post are also very interesting. People have a lot of different perspectives on things.

My guess is that a lot of us have already adapted his as well as our own ideas toward managing our work. I’ve been in my business 31+ years and guess that I keep things at least somewhat in balance. I was going to the gym 5 or 6 hours a week but that ended because I blogged about Planet Fitness and some issues of trust, respect and engagement related to their leadership that were pretty obviously poor in the impacts on their workers. Those workers have some obvious issues of being poorly managed, in my opinion.

I also edited an older blog of mine to capture some ideas about how we can look toward making the workplace a more involved and engaged place and how to improve motivation. You can find “The Future of Work…” here.

And, I was sent a link to a short slideshare on the work environment, focused on furniture and lighting and design. I thought it was interesting. You can find that here.

Now, I guess I will add in more bicycling and kayaking to the schedule, along with the pool and the gardening. While there is always something to get done, some of it can wait. But call me any time and I will answer,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

 

Beautiful Math – Euler’s Law and Square Wheels

This post is a little off the beaten path for the blog but I thought that this article was really pretty interesting and easy to understand. I like it because of how cleanly and simply it explains some really complicated but elegant math.

Like my Square Wheels theme, I really like things that are simple and elegant and this little equation:

e + 1 = 0
(
e to the i times pi plus 1 = zero)

is pretty amazing, as well as very common in the world as we know it!

It is an equation about numbers, constants “pi” and “e” — you can remember the latter from Einstein’s famous equation. Both are transcendental in that they are infinite quantities when expressed in decimal form. You will know pi from the simple math about circles, though. “e” is about compound interest, Moore’s Law and everything that moves about and accelerates.

Leonard Euler figured this out in 1748. Basically, pi and e are connected in a dimension perpendicular to the world, a place that is measured in units of i (the square root of -1, an imaginary number which actually does not exist. But its expression in visual forms is amazing:

The_Baffling_and_Beautiful_Wormhole_Between_Branches_of_Math___WIRED

Check out this article by Lee Simmons for a more detailed explanation and some more graphic representations of how this simple equation explains so much about the world of math and physics and our understanding of how things really work. Beautiful stuff, for sure, like my Square Wheels representations of how things really work:

Square Wheels represent how organizations really work - by Scott Simmerman

In Square Wheels, things will just roll on and on and on and on unless someone takes the time to stop the wagon and look for opportunities for improvement and change the math. The round wheels already exist…

Euler’s Law and Square Wheels roll on,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels are a trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

Note:

Pi goes on to infinity. A few digits are here and you can find it out to one million numbers at this website. Infinity is SO large that, when letters are expressed as digital numbers (a = 1, b = 2, etc.), you can find the entire contents of War and Peace expressed digitally in sequence within its string of numbers. In fact, infinity is SO large that you can find the contents of War and Peace along with all of my blog posts in sequence. It is an unimaginably large number…

3.141592653589793238462643383279502884197169399375105820974944592307816406286208998628034825342117067982148086513282306647093844609550582231725359408128481117450284102701938521105559644622948954930381964428810975665933446128475648233786783165271201909145648566923460348610454326648213393607260249141273724587006606315588174881520920962829254091715364367892590360011330530548820466521384146951941511609...

 

 

 

Purposeful Meeting Openers and Icebreakers: Relevant and Congruent

In my experience, many trainers and consultants focused on involving and engaging participants use some sort of warm-up exercise, with the idea that getting people “warmed up” in some way will help them learn the material more effectively or bring more energy to the training itself.

One LinkedIn discussion had a trainer wanting to start a class focused on “workplace improvement best practices” and was looking for some relevant activity to get things started. The goal was to have something fast and simple but that would also generate some cognitive dissonance and frustration anchored to them not being able to finish a task on time. His goal was to use frustration to generate an initial motivation to correct their existing workplace issues.

In my experience, motivation already exists in most workplaces with most supervisors on performance improvement issues. There are often a variety of ways to identify and implement improvements and best practices but a key is to generate the intrinsic motivation to actually do something differently. I am also pretty sure that generating frustration as a desired outcome of this activity was not the best idea, since many of those attending were probably already frustrated by their workplace or by the fact that they were now in some “training program” when they should be working.

In other words:

  • He was asking for ideas about how to make the trainees frustrated because they could not get some exercise / task done well in the allotted time.
  • My thought is that their workplace was like most others and that the managers were already frustrated with these same issues of quality and timeliness.

My other thought was anchored to the simple idea that getting people frustrated may not be the best way for starting a training class. Beginning a program, negatively, does not generally get people positively motivated and the potential reactions can be somewhat uncontrollable.

Some other people in LinkedIn also elaborated on some of the possible unintended outcomes of such an activity, too. (The conversation got pretty bloody but we also think we saved him from a huge strategic mistake, on which he agreed!!).

The other half of my thinking pounded on the very common use of “irrelevant icebreakers” as a complete waste of time — you know, the goofy meeting openers that are not related to the issue or desired outcome of the session and play on people telling three truths and one lie about themselves or the most interesting thing about their hometown or stating something that no one would ever guess about them. (you can find a long list of such goofy actual activities here)

I’m in agreement with a lot of other consultant trainers, especially about all that psychology stuff and what happens in training. One psychologist shared his approach of having people literally “draw a pig” that represented things in their organization. (The reference to “pig” as being too close to corporate operations and management these days with all those raises and salaries of CEOs in excess of 300 times the workers as well as the growing pay gaps, policy issues, etc.)

My psychology and engagement framework would use an illustration like that below as a tool to get people to project their ideas about how their organization really worked onto an image. It works like an inkblot test – there is no reality but people push one onto the image, one that also allows them to share some thinking about the issues and opportunities that already exist. And it is really fast and tight.

The image shows a wagon rolling along on Square Wheels while the cargo is round rubber tires. (There are other aspects of leadership, motivation and vision along with best practices. Plus, it gives people an anchor point for focused conversation and discussion).

Square Wheels LEGO image of how things work

The idea is to get individuals thinking about issues and groups collaborating and sharing ideas about the illustration – brainstorming with an organizational behavioral anchor. Groups can also be motivated through a little competition to make a longer list (facilitation) and what players do is to project their beliefs about their own organization onto the illustration (the inkblot effect).

If you are going to take their valuable time in a class, why not focus on issues of innovation and teamwork and involvement about their workplace, and not some completely unrelated thing like 3 Truths and a Lie or Dragon Tag or some such “energizer.”

Using the cartoon as an anchor to the reality of how things really work, we get them talking about their issues — the things that do not work smoothly — and the ideas that already exist within the context of making the wagon move more effectively. This approach also allows discussion without the attack on management or structures. It has proven itself to be “developmentally neutral” and non-political in that regard.

The behavior and ideas and issues in play can then be linked to a lot of different kinds of content for your training session, and the activity thus made congruent and relevant.That is something that cannot be done with so many of the very general icebreakers — it is hard to make the transition of doing one and then quickly linking to a real business purpose. (Sure, you can use some words but their actual behaviors are generally off target and non-congruent — how does making up a funny name relate to workplace improvement?)

Best practices are Round Wheels.

The focus on the training and performance improvement might be linked to making Square Wheels roll more smoothly. You can coach people on identifying SWs and generating round ones, while generating dissociation and second-position perspective. Issues of change and implementation (stopping the wagon and changing the wheels) can be part of your, “What are we going to try to do differently after we leave here?” discussion. Sharing round wheel ideas is easy and this begins a process of continuous continuous improvement.


Learn more about the Square Wheels Icebreaker.

You can find another article on this issue of effectively using trainee time and optimizing impact by clicking on this link:

Blog Icon for Icebreaker link

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels are a trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

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Getting the Cows to the Barn; Thoughts on Alignment and Performance

I am NOT saying that employees are cows.

Just the opposite, actually. Well, guess I am not sure what the opposite of a cow would be, but I have always been focused on issues of people and performance and looking for ideas and approaches to generate improved alignment and results.

Square Wheels image of Lego Team

In a LinkedIn discussion about motivation and alignment, I remembered an analogy that old friend Ken Junkins used when we were talking about people and motivation, so I thought to share it in that discussion as well as pop it into the blog. Here is the rough storyline as to how I remember Ken using the story of herding cows back 30 years ago…

I am reminded of the herd of cows wandering aimlessly in the pasture. You, the manager, need to get them to the barn, so how do you do that?

Some managers will go out and get their supervisors to shoot guns and ride around the back with horses, yelling and screaming. That will get some of the cows to move away from them, (hopefully toward the barn). But, it will not be a successful enterprise unless you have lots of those herders and those herders are all sharing the same goal of moving the cows toward the barn within a certain amount of time.

Another approach is to get some sweet feed and sprinkle it out on the ground between the herd and the barn. Not many of the cows will know it is even there, but the ones that do will begin to move in your desired direction.

As those cows move, more of the others will wonder what is going on and begin to also move in that direction. With some gentle prodding from the management team, after the cows are beginning to go in the right direction, the herders at the back can begin to gently motivate the laggards, at least getting their attention that something is happening.

It is a slow process and not nearly as much fun as riding around fast and shooting guns and yelling and screaming. But you will have more contented cows and need a lot less management overhead to get them to where you want to go…

Ya think?

You can read more on my metaphors of herding here, with a pretty funny and well-linked article on herding cats and frogs. Click on the image to go there.

Herding Cats - EDS Commercial

Managing and motivating people is seen to be a difficult task. Some people believe that aversive control and punishment are the best rewards, most likely because they think that this approach is what motivates them. (That is probably not true, but it is a belief.) The research shows pretty clearly that intrinsic motivation generated through teamwork, alignment, good feedback systems and congruent values is much more effective that extrinsically-driven approached.

Extrinsic rewards may work, and they may work better for some people than for others, but they are not generally effective over the long term.  And the use of aversive control generates all sorts of problems. (See the article on sabotage and defense, aversive control and punishment by clicking on the icon below)

Defense with © Square Wheels Image

The two articles linked to the illustrations share a good bit of research data about motivating and aligning people toward workplace improvement. I trust that they may stimulate some thoughts about what you might try do to differently or that they will confirm some of the things you choose to do now.

Please note that we sell some simple to use tools for generating engagement and alignment at the front lines or for use in strategy implementation frameworks.

Square Wheels images by Scott Simmerman

And you have some fun out there, too.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Company

 

The Future of Work, The Future of The Workplace

It’s dangerous for me to sit and read, sometimes, since my mind goes off into different dimensions. I was reading a couple of articles in Smithsonian and Mother Jones and it had me thinking about The Workplace and The Future and the reality that if we continue to do things the same way, we are going to find ourselves living in, as the ancient Chinese saying, “interesting times.”

I see a real paradox in business’ push for innovation and creativity meshed with how so many treat customers and employees. The ones that do treat the latter well tend to be demonstrably more innovative and profitable over the long term. All that data is very clear. Productivity is much higher: “Employees aren’t being asked to create a product, they are being asked to do the work previously done by four people in half the time it took just 10 years ago.” (Cliff Stevenson)

And a new client has just completed a company-wide survey showing all the many kinds of task-interferences getting directly in the way of actually demonstrating leadership skills among her managers. (She promised me the data, so more to come on that, for sure). We are demanding a LOT of people in the workplace, so much so that it is hard for them to do any workplace innovation or for managers and supervisors to do much to build collaboration and teamwork to make improvements in inter-departmental kinds of things.

SO, there I was with my mind spinning. And the thought was to try to illustrate a series of posters about the future of work and the future of the workplace…

Here is the first of them:

Square Wheels LEGO images are the works of Dr Scott Simmerman

The funny thing is that this really seems true, with lots of data to back it up. Companies and workgroups continue to do the same things, over and over, and expect improvements to occur. A few companies are doing things so differently and better than their competitors that they have significant, sustainable differences in operational data and in things like creativity and innovation.

After initially posting this up, I am back an hour later adding another to this series. This is also characteristic of a lot of workplaces:

A Square Wheels LEGO image of how things work - by Scott Simmerman

While some just plod along like they always have, thump thump thump thump.

AND LOOK AT ALL THE PROGRESS WE HAVE MADE!

But the reality is that the Round Wheels already exist and we can choose to do some things differently to make improvements. You can CHOOSE to do things more better faster. Innovative Ideas are at hand, if only you might step back from the wagon!

You might also find this slideshare to be of interest. It was suggested that I link to it. The focus is on making the office environment more worker-friendly and supporting through the use of lighting, furniture and design. Click on this textlink.

Check out our Square Wheels Icebreaker Toolkit – $20!=Square Wheels Icebreaker icon

(And pop back in here to see more in this series of thoughts. I will put them up individually in the poems blog and try to add more into this post.)

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

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Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels are a trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group